AirAsia Indonesia Ticketing Offices

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PT. Indonesia AirAsia (operating as Indonesia AirAsia) is a low-cost airline headquartered in Tangerang, Indonesia. It operates scheduled domestic, international services and is an Indonesian associate carrier of Malaysian low-fare airline AirAsia.

AirAsia Indonesia

As of early 2026, Indonesia AirAsia operates scheduled services to more than 90 destinations including domestic and international destinations in 4 countries from its main base in Soekarno-Hatta International Airport.

Ticketing Offices (Domestic)

• Bali
• Banda Aceh
• Bandung
• Jakarta
• Lamongan
• Lombok

• Makassar
• Malang
• Medan
• Padang
• Palembang
• Pekanbaru

• Pontianak
• Solo
• Surabaya
• Yogyakarta

Note: For international AirAsia Sales Offices, please check HERE.

If you're unable to find the answer from a local agent, please contact Indonesia AirAsia Call Center in Jakarta as stated below.

Head Office (HQ) Contact Email
Indonesia AirAsia
Terminal 3 Soekarno Hatta Airport
Jl. Bandara Soekarna Hatta Cengkareng
Jakarta 19110
Indonesia		 +62 21 2927 0999
+62 804 1333 333
 		 n/a


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