Air Canada Mexico City Office

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Air Canada, the flag carrier and largest airline of Canada, offers scheduled and charter air transportation services for passengers and cargo to 222 destinations worldwide as of March 2025, including scheduled commercial flights to Mexico.

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Air Canada offers scheduled flights between Mexico City and major cities in Canada.

Air Canada Mexico City Contact Information

Mexico City Office

Tel Mexico, Federal District: 9138-0280 (Regular toll charges apply)

Mexican Republic: 01-800-719-2827 (Toll free within Mexico)

Hours of Operation

6:00 am to 10:00 pm (CST)
7:00 am to 11:00 pm (EST)
4:00 am to 8:00 pm (PST)
12:00 (noon) to 4:00 am (GMT – UTC)

Website Assistance

Tel Mexico, Federal District: 9138-0280 (Regular toll charges apply)

Mexican Republic: 01-800-719-2827 (Toll free within Mexico)

Ticketing Office

Air Canada Reservations
Blvd. Manuel Avila Camacho
No. 1- 8th floor Col. Lomas de Chapultepec
Mexico, CP 11009
D.F. Mexico

Office Hours: 9:00 - 18:00 (Monday - Friday)

Airport Name: Mexico City International Airport (Mexico)

Queries handled by Air Canada Mexico City Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free
  • Airport Facilities
  • Delayed Flights
  • ClassicPlus
  • Aeroplan® Miles
  • Promotional Fares
  • Animals and Pets
  • Maple Leaf Lounges
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Air Canada Mobile App
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • Travel Insurance
  • Premium Services
  • Concierge Services
  • Air Canada Rouge
  • Air Canada Express

If you're unable to find the answer from a local agent, please contact Air Canada Customer Support using the information provided below:

Head Office (HQ) Tel Open
Air Canada Centre
PO Box 14000
Station Airport, Dorval
Quebec H4Y 1H4
Canada		 +1 888 247 22 62 24x7



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