Air France Jakarta Office

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Air France, stylized as AIRFRANCE, is the French flag carrier. As of early 2026, the airline operates scheduled passenger and cargo services to nearly 190 destinations across 74 countries, including Indonesia.

Contact Air France

Air France offers scheduled flights between Jakarta and Paris.

Air France Jakarta Contact Information
Jakarta Office Air France Customer Care Department Summitmas II 17th Floor JL. Jendral Sudirman KAV. 61-62 Jakarta 12190 Indonesia Air France Indonesia Service Line Tel: +62 21 50 85 17 47 Opening Hours Monday - Friday : 8:00 am - 5:00 pm Saturday - Sunday : 8:00 am - 4:00 pm Closed on 25 December and 01 January Airport Name: Soekarno-Hatta International Airport (Jakarta) Air France Jakarta Office Location Map

Air France Jakarta Contact Information

Jakarta Office

Air France Customer Care Department
Summitmas II 17th Floor JL.
Jendral Sudirman KAV. 61-62
Jakarta 12190
Indonesia

Air France Indonesia Service Line Tel: +62 21 50 85 17 47

Opening Hours

Monday - Friday : 8:00 am - 5:00 pm

Saturday - Sunday : 8:00 am - 4:00 pm

Closed on 25 December and 01 January

Airport Name: Soekarno-Hatta International Airport (Jakarta)

Air France Jakarta Office Location Map

Customer inquiries handled by Air France Jakarta Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Air France Codeshare
Air France Duty Free
Promotional Fares
Animals and Pets
Air France Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Air France Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
KLM Codeshare
Air France Holidays
Flying Blue

If you're unable to find the answer from your local agent, please contact the Air France Call Center in Paris as indicated below.

Head Office (HQ)	Tel	Office Hours
Air France 45 Rue de Paris 95747 Roissy CDG Cedex France	+33 (0) 9 69 39 36 54	8:00 am to 8:00 pm daily (Paris time)

Air France