Air India London Office

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Air India, the flag carrier and primary international airline of India, operates scheduled passenger and cargo services as of early 2026 to 45 domestic destinations and 42 international destinations across 37 countries, including United Kingdom.

Air India

Contact Air India

Air India offers scheduled flights between London and Mumbai / Delhi.

Air India London Contact Information

London Office

Ticket Office
GW1, 11th Floor, Great West House
Great West Road
Brentford, TW8 9DF
United Kingdom

Reservations 24 Hour Call Centre : 0800 048 9254

Tel: +44 20 8231 8760 / 8761
Fax: +44 20 8568 5129

Email: ticketoffice@airindiauk.com

Office Hours: Monday - Friday, 9:30 am - 5:00 pm (Lunch Break, 1:00 pm - 2:00 pm)

Airport Office

Management Office
Level 0, Room 0113
Terminal 2A
The Queen's Terminal,
Heathrow Airport, Middlesex
TW6 1EW
United Kingdom

Tel: +44 20 8976 5850 / 5851
Fax: +44 20 8976 5855

Airport Customer Services / Ticket Desk : +44 20 8976 5839

Cargo Handling Agent : +44 20 8897 2737

Email: manager.lhr@airindiauk.com / aapm.lhr@airindiauk.com

Baggage Service Email: baggage@airindiauk.com

Airport Name: London Heathrow Airport

Customer inquiries handled by Air India London Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Air India Codeshare
  • Air India Duty Free
  • Promotional Fares
  • Animals and Pets
  • Air India Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Air India Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • The Maharajah Club
  • Star Alliance Codeshare
  • Flying Returns Programme

For further information on tickets and reservations, please contact Air India's 24x7 Call Center at the following All India Toll Numbers: 0124-2641407, 020-26231407, or 1860 233 1407 (for MTNL/BSNL lines and Mobile/landline numbers of most Private Telecom Operators in India only).

Caller from Tel
USA & Canada +1 888 634 1407 (Toll Free)
UK +44 203 757 2760
France +33 1 874 06644
Germany +49 6925511337
Australia +61 3 701 98270
Singapore +65 3157 3780

# Calls charged to callers as per applicable network call rates.

For callers from all other foreign locations, the AI Contact Centre can also be reached through the number stated below. All calls made to these numbers are chargeable to the callers by their telecom service provider as per applicable international call rates.

Head Office (HQ) Tel Email
Air India Building
Narriman Point, Mumbai
Maharashtra, 400 021
India
+91 116 932 9333
+91 116 932 9999
+1 888 634 1407 (Toll Free)
contactus@airindia.in

Helpdesk for online E tickets booked on Air India Website & Mobile App Contact Number : 011 24667473 (Monday to Friday ,0930 hrs - 1730 hrs IST)



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