Austrian Airlines Brussels Office

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Austrian Airlines AG, sometimes abbreviated as Austrian, is Austria's flag carrier and largest airline. As of early 2026, the airline provides scheduled passenger and cargo services, covering more than 130 destinations around the world, including Belgium.

Contact Austrian Airlines

Austrian Airlines offers scheduled flights between Brussels and Vienna.

Austrian Airlines Brussels Contact Information
Brussels City Office Austrian Airlines Belgium Reservation and Information Tel: +32 2620 0851 Lost and Found: Swissport Email: bru.lostbag@swissport.com Tel: +32 2 788 33 44 / 788 32 70 Operation Hours: 8:00 am - 7:00 pm (Monday - Friday) Closed on Weekend and Public Holidays. Austrian Airlines Belgium Cargo Office Building 704 / Office 123, POB 4 1830 Bedrijvencentrum Machelen (BRUCARGO) Belgium Email: sales-bru@lufthansa-cargo.com Handled by Swissport704 Tel: +32 2 255 83 50 Operation Hours: 9:00 am - 5:30 pm (Monday - Friday) Airport Counter: Departure Hall Brussels International Airport Airport Name: Brussels Airport

Austrian Airlines Brussels Contact Information

Brussels City Office

Austrian Airlines Belgium Reservation and Information Tel: +32 2620 0851

Lost and Found: Swissport

Email: bru.lostbag@swissport.com

Tel: +32 2 788 33 44 / 788 32 70

Operation Hours: 8:00 am - 7:00 pm (Monday - Friday)

Closed on Weekend and Public Holidays.

Austrian Airlines Belgium Cargo Office

Building 704 / Office 123, POB 4
1830 Bedrijvencentrum Machelen (BRUCARGO)
Belgium

Email: sales-bru@lufthansa-cargo.com

Handled by Swissport704

Tel: +32 2 255 83 50

Operation Hours: 9:00 am - 5:30 pm (Monday - Friday)

Airport Counter: Departure Hall Brussels International Airport

Airport Name: Brussels Airport

Customer inquiries handled by Austrian Airlines Brussels Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Austrian Codeshare
Austrian Duty Free
Promotional Fares
Animals and Pets
Austrian Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Austrian Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance Codeshare
Austrian myHolidays
Miles & More

If you're unable to find the answer from a local agent, please contact Austrian Airlines Reservation and Information Hotline in Vienna as indicated below.

Head Office (HQ)	Tel	Office Hours
Austrian Airlines AG Corporate Communications Office Park 2 P.O. Box 100 1300 Vienna-Airport	+43 1 70148 1000	24 hours daily

Internet Helpdesk

If you encounter any issues or require assistance with your online booking, online check-in, or online rebooking, please contact the following Internet Helpdesk for support.

Language	Tel	Office Hours
Germany	+43 5 1766 3000	Monday - Friday : 7:30 am to 10:00 pm Saturday - Sunday : 10:30 am to 7:00 pm
English	+43 5 1766 3100	Monday - Sunday : 12:00 am to 12:00 pm
Italian	+39 010 974 8330	Monday - Sunday : 9:00 am to 8:30 pm Italian Local Time
France	+33 185 149 840	Monday - Sunday : 9:00 am to 8:30 pm French Local Time

Austrian Airlines