British Airways Colombo Office

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British Airways is based in Waterside near its main hub at London Heathrow Airport. As of March 2025, the airline operates scheduled passenger and cargo services to 206 destinations worldwide, including Sri Lanka.

Contact British Airways

British Airways offers scheduled flights between Colombo and London.

British Airways Colombo Contact Information
Colombo Office (GSA) Air Global (Pvt) Ltd No 400 Deans Road Colombo 10 Sri Lanka Tel: +94 11 2168 168 / 176 / 177 / 178 Fax: +94 11 2680 101 (for sending copies of documents or receipts) Office Hours Monday - Friday : 8:30 am - 5:00 pm Saturday : 9:00 am -1:00 pm Closed on Sunday and Public Holidays. Baggage Services Fax: +94 (0)11 2253 075 (for sending copies of documents or receipts) Airport Name: Bandaranaike International Airport (Colombo) British Airways Colombo Office Location Map

British Airways Colombo Contact Information

Colombo Office (GSA)

Air Global (Pvt) Ltd
No 400 Deans Road
Colombo 10
Sri Lanka

Tel: +94 11 2168 168 / 176 / 177 / 178
Fax: +94 11 2680 101 (for sending copies of documents or receipts)

Office Hours

Monday - Friday : 8:30 am - 5:00 pm

Saturday : 9:00 am -1:00 pm

Closed on Sunday and Public Holidays.

Baggage Services

Fax: +94 (0)11 2253 075 (for sending copies of documents or receipts)

Airport Name: Bandaranaike International Airport (Colombo)

British Airways Colombo Office Location Map

Queries handled by British Airways Colombo GSA Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
British Airway Codeshare
British Airways Duty Free
Promotional Fares
Animals and Pets
British Airways Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
British Airways Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
On Business Programme
Executive Club Memberships
BA Codeshare Partners

If you're unable to find the answer from your local agent, please contact the British Airways Contact Centre in the UK as provided below:

Head Office (HQ)	Tel	Email
British Airways Plc Waterside, PO Box 365 Harmondsworth UB7 0GB United Kingdom	0344 493 0787 (within UK) +44 (0)203 250 0145 (International)	media.relations@ba.com

British Airways