Cathay Pacific Colombo Office

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Cathay Pacific, the largest airline in Hong Kong, has its headquarters and main hub situated at Hong Kong International Airport. As of August 2025, the airline's activities include scheduled passenger and cargo flights to 190 destinations in 60 countries worldwide, including Sri Lanka.

Contact Cathay Pacific

Cathay Pacific offers scheduled flights between Colombo and Hong Kong.

Cathay Pacific Colombo Contact Information
1st Floor, 209 Dharmapala Mawatha Colombo - 7 Sri Lanka The ticketing counter at Colombo office has been non-operational since 1 July 2015. Reservations hotline: +94 11 2029 182 (24 hours daily) Baggage Services SriLankan Airlines (Ground Handling Agent) Tel: +94 0 19733 2418 / 2415 / 2391 Fax: 19733 5233 Operating Hours: 24 hours daily Airport Name: Bandaranaike International Airport (Colombo) Cathay Pacific Colombo Office Location Map

Cathay Pacific Colombo Contact Information

1st Floor, 209
Dharmapala Mawatha
Colombo - 7
Sri Lanka

The ticketing counter at Colombo office has been non-operational since 1 July 2015.

Reservations hotline: +94 11 2029 182 (24 hours daily)

Baggage Services

SriLankan Airlines (Ground Handling Agent)

Tel: +94 0 19733 2418 / 2415 / 2391
Fax: 19733 5233

Operating Hours: 24 hours daily

Airport Name: Bandaranaike International Airport (Colombo)

Cathay Pacific Colombo Office Location Map

Queries handled by Cathay Pacific Colombo Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Marco Polo Club
Asia Miles
Promotional Fares
Animals and Pets
Cathay Pacific Lounges

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Cathay Pacific Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
HK Express
Oneworld Codeshare Partners

If you're unable to find the answer from your local agent, please contact Cathay Pacific's 24-hour Worldwide Toll-Free Number provided below:

Head Office (HQ)	Tel	Email
Cathay Pacific City 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong	+800 2747 3333 (24 hours Worldwide Toll-Free Number) +852 2747 2747 (WhatsApp)	engcal@cathaypacific.com

Cathay Pacific