Cathay Pacific Shanghai Office

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Cathay Pacific, the largest airline in Hong Kong, has its headquarters and main hub situated at Hong Kong International Airport. As of August 2025, the airline's activities include scheduled passenger and cargo flights to 190 destinations in 60 countries worldwide, including China Mainland.

Contact Cathay Pacific

Cathay Pacific offers scheduled flights between Shanghai and Hong Kong.

Cathay Pacific Shanghai Contact Information
Room 1605-1607 1788 Nanjing Xi Road Shanghai, China Reservations Tel: 400 815 2888 Ticketing Office Working Hours Monday to Friday: 9:00 am - 5:00 pm Closed on Weekend and Public Holidays. Baggage Services C/O Bag Services Shanghai International Airport Baggage Services Tel: +86 400 815 2888 Airport Name: Shanghai Pudong International Airport Cathay Pacific Shanghai Office Location Map

Cathay Pacific Shanghai Contact Information

Room 1605-1607
1788 Nanjing Xi Road
Shanghai, China

Reservations Tel: 400 815 2888

Ticketing Office Working Hours

Monday to Friday: 9:00 am - 5:00 pm

Closed on Weekend and Public Holidays.

Baggage Services

C/O Bag Services
Shanghai International Airport Baggage Services

Tel: +86 400 815 2888

Airport Name: Shanghai Pudong International Airport

Cathay Pacific Shanghai Office Location Map

Queries handled by Cathay Pacific Shanghai Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Marco Polo Club
Asia Miles
Promotional Fares
Animals and Pets
Cathay Pacific Lounges

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Cathay Pacific Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
HK Express
Oneworld Codeshare Partners

If you're unable to find the answer from your local agent, please contact Cathay Pacific's 24-hour Worldwide Toll-Free Number provided below:

Head Office (HQ)	Tel	Email
Cathay Pacific City 8 Scenic Road Hong Kong International Airport Lantau, Hong Kong	+800 2747 3333 (24 hours Worldwide Toll-Free Number) +852 2747 2747 (WhatsApp)	engcal@cathaypacific.com

Cathay Pacific