Emirates Hong Kong Office

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Headquartered in Dubai, United Arab Emirates, Emirates is the largest airline in the Middle East. As of early 2026, it operates over 3,000 weekly flights from its hub at Dubai International Airport, connecting more than 130 cities in 85 countries worldwide, including Hong Kong, China.

Emirates

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Emirates offers scheduled flights between Hong Kong and Dubai.

Emirates Hong Kong Contact Information

Emirates Airline Store - Hong Kong

41 Connaught Road Central
Nexxus Building, G02-03
Hong Kong, China

Working Hours : 9:30 am - 6:30 pm (Monday to Saturday)

Contact Centre Tel: +852 3071 3019

Contact Centre Working Hours

8:00 am - 6:00 pm (Cantonese, Monday - Friday)

8:00 am - 5:00 pm (Saturday - Sunday)

24 hours daily (English)

Airport Office

Terminal 1, Island J
Hong Kong International Airport

Working Hours : 3 hours prior to flight departures.

Baggage Services

Tel: +852 3016 3805

Airport Name: Hong Kong International Airport


Emirates Hong Kong Office Location Map

Customer inquiries handled by Emirates Hong Kong Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Skywards Memberships
  • Emirates Duty Free
  • Promotional Fares
  • Animals and Pets
  • Emirates Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Emirates Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Air Arabia
  • Flydubai Codeshare
  • Emirates Codeshare Partners

If you cannot find the answer from a local agent, please reach out to Emirates' 24-hour Contact Centre in Dubai using the following information:

Head Office (HQ) Tel Email
Emirates Group Headquarters
PO Box 686, Dubai
United Arab Emirates		 +971 600 555 555 (24x7)
+971 600 577 777		 media.relations@emirates.com


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