Ethiopian Airlines Juba Office

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Ethiopian Airlines, formerly known as Ethiopian Air Lines (EAL) and commonly referred to simply as Ethiopian, is the flag carrier of Ethiopia. As of early 2026, the airline serves a total of 151 destinations, including 22 domestic and 129 international points across 81 countries worldwide, including South Sudan.

Contact Ethiopian Airlines

Ethiopian Airlines offers scheduled flights between Juba and Addis Ababa.

Ethiopian Airlines Juba Contact Information
Juba City Office Tomping, Airport - Ministries Road Panorama Plaza Hotel, Ground Floor Juba Town, South Sudan Tel: +211 929255554 Email: JUBCTO@ethiopianairlines.com Juba Airport Office Juba International Airport (JIA) Juba, South Sudan Tel: +211 921488888 / +211 929703066 (Manager Airport Services) Email: JUBAPT@ethiopianairlines.com Juba Cargo Office Juba Raha Complex Juba Town, South Sudan Tel: +211921800678 (Cargo Manager) Email: david@freight-in-time.com Airport Name: Juba International Airport

Ethiopian Airlines Juba Contact Information

Juba City Office

Tomping, Airport - Ministries Road
Panorama Plaza Hotel, Ground Floor
Juba Town, South Sudan

Tel: +211 929255554

Email: JUBCTO@ethiopianairlines.com

Juba Airport Office

Juba International Airport (JIA)
Juba, South Sudan

Tel: +211 921488888 / +211 929703066 (Manager Airport Services)

Email: JUBAPT@ethiopianairlines.com

Juba Cargo Office

Juba Raha Complex
Juba Town, South Sudan

Tel: +211921800678 (Cargo Manager)

Email: david@freight-in-time.com

Airport Name: Juba International Airport

Customer inquiries handled by Ethiopian Airlines Juba Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Ethiopian Airlines Codeshare
Ethiopian Airlines Duty Free
Promotional Fares
Animals and Pets
Ethiopian Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Ethiopian Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance
Ethiopian Airlines Holidays
ShebaMiles

If you can't find the answer from your local agent, please get in touch with the Ethiopian Airlines 24-hour Call Centre as follows:

Head Office (HQ)	Tel Number	Email
Ethiopian Airlines Airport Enterprise Building Ground Floor Addis Ababa Ethiopia	6787 (local) +251 11 617 9900 (overseas)	customerrelations@ethiopianairlines.com

Ethiopian Airlines