Ethiopian Airlines London Office
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Ethiopian Airlines, formerly known as Ethiopian Air Lines (EAL) and commonly
referred to simply as Ethiopian, is the flag carrier of Ethiopia. As of early
2026, the airline serves a total of 151 destinations, including 22 domestic and
129 international points across 81 countries worldwide, including United Kingdom.
Contact Ethiopian Airlines
Ethiopian Airlines offers scheduled flights between London and Addis Ababa.
| Ethiopian Airlines London Contact Information |
|---|
London Office Burgoyne House, Unit 2, Ground Floor Building 3, Great West Quarter Ealing Road, Brentford TW8 0GB United Kingdom Tel: +44 1753967980 Email: lonres@ethiopianairlines.com Office Hours: 9:00 am - 5:30 pm (Monday - Friday) [Calls answered 24/7] London Heathrow Airport Office L5.0170 Terminal 2, The Queen’s Terminal London Heathrow Airport Middlesex, TW6 1EW United Kingdom Email: ALLLONETAirportstaff@ethiopianairlines.com Baggage Claim: For delayed luggage tracing (up to first 7 days) Tel: 0344 375 4252 Office Hours: 3:30 pm - 5:00 pm (Monday - Sunday) London Heathrow Cargo Office Tel: +44 (0) 1614 377 360 (Exports) Tel: +44 (0) 1784 425 150 (Imports) Airport Name: London Heathrow Airport |
Customer inquiries handled by Ethiopian Airlines London Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Ethiopian Airlines Codeshare
- Ethiopian Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Ethiopian Airlines Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Ethiopian Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Star Alliance
- Ethiopian Airlines Holidays
- ShebaMiles
If you can't find the answer from your local agent, please get in touch with the Ethiopian Airlines 24-hour Call Centre as follows:
| Head Office (HQ) | Tel Number | |
|---|---|---|
|
Ethiopian Airlines Airport Enterprise Building Ground Floor Addis Ababa Ethiopia |
6787 (local) +251 11 617 9900 (overseas) |
customerrelations@ethiopianairlines.com |
folder_open Ethiopian Airlines