Korean Air Auckland Office

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Korean Air stands as the largest airline and flag carrier of South Korea. As of March 2025, the airline operates scheduled passenger and cargo services to more than 126 cities across 44 countries worldwide, including New Zealand.

Contact Korean Air

Korean Air offers scheduled flights between Auckland and Seoul.

Korean Air Auckland Contact Information
Auckland Office Huawei Centre Level 8, 120 Albert Street Auckland New Zealand Tel: +64 9 914 2000 Open hours: 9:00 am - 5:00 pm (Monday - Friday) Closed during weekends and holidays NOTE: Office are not open to the public. Airport Office Room GM 31 Mezzanine Floor Auckland Airport Auckland, New Zealand Tel: +64 9 255 0130 Open hours: 7:30 am - 4:00 pm (Monday - Friday) Check-in Counter: Check in Zone D Open Hours: 18:15 ~ 20:35 (Tue) Check-In Counter is closed 60 minutes before departure time. Airport Name: Auckland Airport

Korean Air Auckland Contact Information

Auckland Office

Huawei Centre
Level 8, 120 Albert Street
Auckland
New Zealand

Tel: +64 9 914 2000

Open hours: 9:00 am - 5:00 pm (Monday - Friday)

Closed during weekends and holidays

NOTE: Office are not open to the public.

Airport Office

Room GM 31 Mezzanine Floor
Auckland Airport
Auckland, New Zealand

Tel: +64 9 255 0130

Open hours: 7:30 am - 4:00 pm (Monday - Friday)

Check-in Counter: Check in Zone D

Open Hours: 18:15 ~ 20:35 (Tue)

Check-In Counter is closed 60 minutes before departure time.

Airport Name: Auckland Airport

Queries handled by Korean Air Auckland Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Korean Air Codeshare
Korean Air Duty Free
Promotional Fares
Animals and Pets
KAL Lounge
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Korean Air Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
SkyTeam Codeshare
Korean Air Holidays
SKYPASS Club

If you cannot find the answer from your local agent, please contact Korean Air Customer Service in Seoul as indicated below.

Head Office (HQ)	Contact	Email
Korean Air 260, Haneul-gil Gangseo-gu Seoul, Republic of Korea	1588 2001 02 2656 2001 +82 2 2656 2001 (from overseas)	customersvc@koreanair.com

Korean Air