Korean Air Colombo Office

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Korean Air stands as the largest airline and flag carrier of South Korea. As of March 2025, the airline operates scheduled passenger and cargo services to more than 126 cities across 44 countries worldwide, including Sri Lanka.

Contact Korean Air

Korean Air offers scheduled flights between Colombo and Seoul.

Korean Air Colombo Contact Information
Colombo Office Level 07-01 East Tower World Trade Centre Echelon Square Colombo 01, Sri Lanka Ticketing Service Available Tel: +94 11 232 3977 Fax: +94 11 244 9408 Open hours: 8:30 am - 5:00 pm (Monday - Friday) Sri Lanka Reservation Center Tel: +94 11 232 3977 Fax: +94 11 244 9408 Open hours: 8:30 am - 5:00 pm (Monday - Friday) / 8:30 am - 12:00 pm (Saturday) Airport Office Bandaranaike International Airport Departure Terminal 2nd Floor Airlines Office No. F-D-34 Tel: +94 11 225 2242 Open hours: 02:00 ~ 08:00 (Sun, Tue, Thu) / 14:00 ~ 22:00 (Sun, Tue, Thu) Airport Name: Bandaranaike International Airport (Colombo)

Korean Air Colombo Contact Information

Colombo Office

Level 07-01 East Tower
World Trade Centre
Echelon Square
Colombo 01, Sri Lanka

Ticketing Service Available

Tel: +94 11 232 3977
Fax: +94 11 244 9408

Open hours: 8:30 am - 5:00 pm (Monday - Friday)

Sri Lanka Reservation Center

Tel: +94 11 232 3977
Fax: +94 11 244 9408

Open hours: 8:30 am - 5:00 pm (Monday - Friday) / 8:30 am - 12:00 pm (Saturday)

Airport Office

Bandaranaike International Airport
Departure Terminal 2nd Floor
Airlines Office No. F-D-34

Tel: +94 11 225 2242

Open hours: 02:00 ~ 08:00 (Sun, Tue, Thu) / 14:00 ~ 22:00 (Sun, Tue, Thu)

Airport Name: Bandaranaike International Airport (Colombo)

Queries handled by Korean Air Colombo Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Korean Air Codeshare
Korean Air Duty Free
Promotional Fares
Animals and Pets
KAL Lounge
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Korean Air Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
SkyTeam Codeshare
Korean Air Holidays
SKYPASS Club

If you cannot find the answer from your local agent, please contact Korean Air Customer Service in Seoul as indicated below.

Head Office (HQ)	Contact	Email
Korean Air 260, Haneul-gil Gangseo-gu Seoul, Republic of Korea	1588 2001 02 2656 2001 +82 2 2656 2001 (from overseas)	customersvc@koreanair.com

Korean Air