Korean Air Shenzhen Office

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Korean Air stands as the largest airline and flag carrier of South Korea. As of March 2025, the airline operates scheduled passenger and cargo services to more than 126 cities across 44 countries worldwide, including China.

Contact Korean Air

Korean Air offers scheduled flights between Shenzhen and Seoul.

Korean Air Shenzhen Contact Information
China Reservation Center Tel: 400 65 88888 / +86 532 8378 7024 Open hours: 8:00 am - 7:00 pm (daily) Airport Office Airport Terminal 3rd Floor,3H028-2 Shenzhen Bao'an International Airport Shenzhen, China Tel: +86 755 2345 9309 Open hours: 08:30 ~ 17:30 (Mon, Tue, Wed, Thu, Fri) Closed on Weekends and National holidays Check-in Counter: 4th Floor, D Island (D7~D12), International Flight Departure Check-In Counter is closed 40 minutes before departure time. Airport Name: Shenzhen Bao'an International Airport

Korean Air Shenzhen Contact Information

China Reservation Center

Tel: 400 65 88888 / +86 532 8378 7024

Open hours: 8:00 am - 7:00 pm (daily)

Airport Office

Airport Terminal 3rd Floor,3H028-2
Shenzhen Bao'an International Airport
Shenzhen, China

Tel: +86 755 2345 9309

Open hours: 08:30 ~ 17:30 (Mon, Tue, Wed, Thu, Fri)

Closed on Weekends and National holidays

Check-in Counter: 4th Floor, D Island (D7~D12), International Flight Departure

Check-In Counter is closed 40 minutes before departure time.

Airport Name: Shenzhen Bao'an International Airport

Queries handled by Korean Air Shenzhen Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Korean Air Codeshare
Korean Air Duty Free
Promotional Fares
Animals and Pets
KAL Lounge
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Korean Air Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Million Miler Club
Morning Calm Club
SKYPASS Club

If you cannot find the answer from your local agent, please contact Korean Air Customer Service in Seoul as indicated below.

Head Office (HQ)	Contact	Email
Korean Air 260, Haneul-gil Gangseo-gu Seoul, Republic of Korea	1588 2001 02 2656 2001 +82 2 2656 2001 (from overseas)	customersvc@koreanair.com

Korean Air