Korean Air Ulaanbaatar Office

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Korean Air stands as the largest airline and flag carrier of South Korea. As of March 2025, the airline operates scheduled passenger and cargo services to more than 126 cities across 44 countries worldwide, including Mongolia.

Contact Korean Air

Korean Air offers scheduled flights between Ulaanbaatar and Seoul.

Korean Air Ulaanbaatar Contact Information
Ulaanbaatar Office Korean Air Office, 3rd Floor Chinggis Khaan Hotel Ulaanbaatar, Mongolia Ticketing Service Available Tel: +976 11 31 7100 Fax: +976 11 32 0602 Open hours: 8:30 am - 5:30 pm (Monday - Friday) Closed during weekends and holidays Reservation Center Tel: +976 11 31 7100 (connecting to Ulaanbaatar ticketing office) Fax: +976 11 32 0602 Open hours: 8:30 am - 5:30 pm (Monday - Friday) Closed during weekends and holidays Available language : English, Korean, Chinese, Japanese and Mongolian Airport Office #101, 1st Floor, OM Airlines Headquarters Chinggis Khaan International Airport Ulaanbaatar, Mongolia Tel: +976 7004 7400 Open hours: 14:00 ~ 23:00 (Sun, Tue, Fri) Check-in Counter: 2nd Floor, International Terminal Open hours: 20:30 ~ 22:35 (Sun, Mon, Wed, Thu, Fri, Sat) Check-In Counter is closed 40 minutes before departure time. Airport Name: Chinggis Khaan International Airport

Korean Air Ulaanbaatar Contact Information

Ulaanbaatar Office

Korean Air Office, 3rd Floor
Chinggis Khaan Hotel
Ulaanbaatar, Mongolia

Ticketing Service Available

Tel: +976 11 31 7100
Fax: +976 11 32 0602

Open hours: 8:30 am - 5:30 pm (Monday - Friday)

Closed during weekends and holidays

Reservation Center

Tel: +976 11 31 7100 (connecting to Ulaanbaatar ticketing office)

Fax: +976 11 32 0602

Open hours: 8:30 am - 5:30 pm (Monday - Friday)

Closed during weekends and holidays

Available language : English, Korean, Chinese, Japanese and Mongolian

Airport Office

#101, 1st Floor, OM Airlines Headquarters
Chinggis Khaan International Airport
Ulaanbaatar, Mongolia

Tel: +976 7004 7400

Open hours: 14:00 ~ 23:00 (Sun, Tue, Fri)

Check-in Counter: 2nd Floor, International Terminal

Open hours: 20:30 ~ 22:35 (Sun, Mon, Wed, Thu, Fri, Sat)

Check-In Counter is closed 40 minutes before departure time.

Airport Name: Chinggis Khaan International Airport

Queries handled by Korean Air Ulaanbaatar Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Korean Air Codeshare
Korean Air Duty Free
Promotional Fares
Animals and Pets
KAL Lounge
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Korean Air Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Million Miler Club
Morning Calm Club
SKYPASS Club

If you cannot find the answer from your local agent, please contact Korean Air Customer Service in Seoul as indicated below.

Head Office (HQ)	Contact	Email
Korean Air 260, Haneul-gil Gangseo-gu Seoul, Republic of Korea	1588 2001 02 2656 2001 +82 2 2656 2001 (from overseas)	customersvc@koreanair.com

Korean Air