Korean Air Zurich Office

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Korean Air stands as the largest airline and flag carrier of South Korea. As of March 2025, the airline operates scheduled passenger and cargo services to more than 126 cities across 44 countries worldwide, including Switzerland.

Contact Korean Air

Korean Air offers scheduled flights between Zurich and Seoul.

Korean Air Zurich Contact Information
Zurich Office Terminal B, P.O.Box 2363 8060 Zurich Airport Switzerland Ticketing Service Available Tel: +41 43 816 2948 Fax: +41 43 816 4472 Email: zrhsm@koreanair.com Open hours: 8:30 am - 5:30 pm (Monday - Friday) Closed during weekends and holidays Reservation Center Toll free: 800 557 344 / 800 0656 2001 Open hours: 24 hours (Daily, Korean, English, Japanese & Chinese) Airport Office Check in 2, Back Office Area 8060 Zurich Airport Switzerland Tel: +41 43 816 2529 Open hours: 8:30 am - 5:30 pm (Monday - Friday) Check-in Counter: No.161-168, Terminal 1 Open Hours: 15:30 ~ 17:50 (Sat) Check-In Counter is closed 60 minutes before departure time. Airport Name: Zurich Airport

Korean Air Zurich Contact Information

Zurich Office

Terminal B, P.O.Box 2363
8060 Zurich Airport
Switzerland

Ticketing Service Available

Tel: +41 43 816 2948
Fax: +41 43 816 4472

Email: zrhsm@koreanair.com

Open hours: 8:30 am - 5:30 pm (Monday - Friday)

Closed during weekends and holidays

Reservation Center

Toll free: 800 557 344 / 800 0656 2001

Open hours: 24 hours (Daily, Korean, English, Japanese & Chinese)

Airport Office

Check in 2, Back Office Area
8060 Zurich Airport
Switzerland

Tel: +41 43 816 2529

Open hours: 8:30 am - 5:30 pm (Monday - Friday)

Check-in Counter: No.161-168, Terminal 1

Open Hours: 15:30 ~ 17:50 (Sat)

Check-In Counter is closed 60 minutes before departure time.

Airport Name: Zurich Airport

Queries handled by Korean Air Zurich Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Korean Air Codeshare
Korean Air Duty Free
Promotional Fares
Animals and Pets
KAL Lounge
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Korean Air Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Million Miler Club
Morning Calm Club
SKYPASS Club

If you cannot find the answer from your local agent, please contact Korean Air Customer Service in Seoul as indicated below.

Head Office (HQ)	Contact	Email
Korean Air 260, Haneul-gil Gangseo-gu Seoul, Republic of Korea	1588 2001 02 2656 2001 +82 2 2656 2001 (from overseas)	customersvc@koreanair.com

Korean Air