Lufthansa Baku Office

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Deutsche Lufthansa AG, commonly known as Lufthansa, is Germany’s flag carrier and the country’s largest airline.

As of early 2026, Lufthansa Group airlines operate through their hubs in Brussels, Frankfurt, Munich, Vienna, and Zurich, along with numerous direct connections, serving around 330 destinations in approximately 100 countries worldwide, including Azerbaijan.

Contact Lufthansa

Lufthansa offers scheduled flights between Baku and Frankfurt.

Lufthansa Baku Contact Information
Baku City Office Tel: +994 12 4 907 050 Working Hours: 10:00 am - 7:00 pm (Monday - Friday) Closed on Weekend and Public Holidays Baku Airport Office Terminal 1, 2nd Floor Heydar Aliyev International Airport 1044 Baku Azerbaijan Ticketing services are available for same day flights only (e.g. rebooking, collecting excess baggage fee etc.). Purchase of new tickets is not possible. Working Hours Monday : 19:00 - 23:00 Tuesday - Sunday 01:00 - 06:00 Additional opening hours: Tue - Sat 19:00 - 23:00 Airport Name: Heydar Aliyev International Airport (Baku)

Lufthansa Baku Contact Information

Baku City Office

Tel: +994 12 4 907 050

Working Hours: 10:00 am - 7:00 pm (Monday - Friday)

Closed on Weekend and Public Holidays

Baku Airport Office

Terminal 1, 2nd Floor
Heydar Aliyev International Airport
1044 Baku
Azerbaijan

Ticketing services are available for same day flights only (e.g. rebooking, collecting excess baggage fee etc.).

Purchase of new tickets is not possible.

Working Hours

Monday : 19:00 - 23:00
Tuesday - Sunday 01:00 - 06:00

Additional opening hours: Tue - Sat 19:00 - 23:00

Airport Name: Heydar Aliyev International Airport (Baku)

Customer inquiries handled by Lufthansa Baku Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Lufthansa Codeshare
Lufthansa Duty Free
Promotional Fares
Animals and Pets
Lufthansa Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Lufthansa Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance Codeshare
Lufthansa Holidays
Miles & More

If you cannot find the answer from a local agent, please contact the Lufthansa Service Center in Germany as stated below.

Head Office (HQ)	Tel	Office Hours
Lufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany	+49 69 86 799 799	8:00 am to 10:00 pm daily

Lufthansa