Lufthansa London Office

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Deutsche Lufthansa AG, commonly known as Lufthansa, serves as the flag carrier and largest airline of Germany. As of March 2025, the Lufthansa Group airlines, through hubs in Brussels, Frankfurt, Munich, Vienna, and Zurich, as well as numerous direct connections, fly passengers to over 260 destinations in nearly 100 countries, including United Kingdom (UK).

Contact Lufthansa

Lufthansa offers scheduled flights between London and Frankfurt.

Lufthansa London Contact Information
London City Office Tel: +44 371 945 9747 (From within the UK only) Working Hours: 24 hour daily Calls from landlines are typically charged up to 10p per minute; calls from mobiles typically cost between 10p and 40p per minute. Baggage Tracing Tel: +44 371 945 9124 (9:00 am - 9:00 pm daily) Airport Office London Heathrow Airport Terminal 2 (Star Alliance) Queens Terminal London, UK Airport Name: London Heathrow Airport

Lufthansa London Contact Information

London City Office

Tel: +44 371 945 9747 (From within the UK only)

Working Hours: 24 hour daily

Calls from landlines are typically charged up to 10p per minute; calls from mobiles typically cost between 10p and 40p per minute.

Baggage Tracing Tel: +44 371 945 9124 (9:00 am - 9:00 pm daily)

Airport Office

London Heathrow Airport
Terminal 2 (Star Alliance)
Queens Terminal
London, UK

Airport Name: London Heathrow Airport

Queries handled by Lufthansa London Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Lufthansa Codeshare
Lufthansa Duty Free
Promotional Fares
Animals and Pets
Lufthansa Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Lufthansa Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance Codeshare
Lufthansa Holidays
Miles & More

If you cannot find the answer from a local agent, please contact the Lufthansa Service Center in Germany as stated below.

Head Office (HQ)	Tel	Office Hours
Lufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany	+49 69 86 799 799	8:00 am to 10:00 pm daily

Lufthansa