Lufthansa Moscow Office

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Deutsche Lufthansa AG, commonly known as Lufthansa, is Germany’s flag carrier and the country’s largest airline.

As of early 2026, Lufthansa Group airlines operate through their hubs in Brussels, Frankfurt, Munich, Vienna, and Zurich, along with numerous direct connections, serving around 330 destinations in approximately 100 countries worldwide, including Russia.

Contact Lufthansa

Lufthansa offers scheduled flights between Moscow and Frankfurt.

Lufthansa Moscow Contact Information
Moscow City Office Tel: +7 495 411 8444 (Customer Support in Russian and English) Working Hours: 8:00 am - 7:00 pm (daily) Moscow Airport Office Domodedovo Moscow Airport Moscow, Russia Tel: +7 495 363 30 62 (Lost & Found / Розыск багажа) Check-in counters 87-90 open: 24 hour daily The service counter does not issue new tickets and fulfills servicing for same day flights only (e.g. rebooking, collecting excess baggage fee etc.). For flight bookings please contact the Service Center: +7 495 411 8444. Airport Name: Domodedovo Airport (Moscow)

Lufthansa Moscow Contact Information

Moscow City Office

Tel: +7 495 411 8444 (Customer Support in Russian and English)

Working Hours: 8:00 am - 7:00 pm (daily)

Moscow Airport Office

Domodedovo Moscow Airport
Moscow, Russia

Tel: +7 495 363 30 62 (Lost & Found / Розыск багажа)

Check-in counters 87-90 open: 24 hour daily

The service counter does not issue new tickets and fulfills servicing for same day flights only (e.g. rebooking, collecting excess baggage fee etc.). For flight bookings please contact the Service Center: +7 495 411 8444.

Airport Name: Domodedovo Airport (Moscow)

Customer inquiries handled by Lufthansa Moscow Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Lufthansa Codeshare
Lufthansa Duty Free
Promotional Fares
Animals and Pets
Lufthansa Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Lufthansa Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance Codeshare
Lufthansa Holidays
Miles & More

If you cannot find the answer from a local agent, please contact the Lufthansa Service Center in Germany as stated below.

Head Office (HQ)	Tel	Office Hours
Lufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany	+49 69 86 799 799	8:00 am to 10:00 pm daily

Lufthansa