Lufthansa Rio de Janeiro Office

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Deutsche Lufthansa AG, commonly known as Lufthansa, is Germany’s flag carrier and the country’s largest airline.

As of early 2026, Lufthansa Group airlines operate through their hubs in Brussels, Frankfurt, Munich, Vienna, and Zurich, along with numerous direct connections, serving around 330 destinations in approximately 100 countries worldwide, including Brazil.

Lufthansa

Contact Lufthansa

Lufthansa offers scheduled flights between Rio de Janeiro and Frankfurt.

Lufthansa Rio de Janeiro Contact Information

Rio de Janeiro City Office

Tel: +55 21 3500 1471

Email: atendimento.brasil@lufthansa.com

Working Hours

Monday - Friday : 8:00 am - 7:00 pm

Saturday - Sunday : 8:30 am - 5:00 pm

Rio de Janeiro Airport Office

Terminal 2
Aeroporto Internacional do Rio de Janeiro Antonio Carlos Jobim
Av. Vinte de Janeiro s/n - Ilha do Governador
Rio de Janeiro, Brazil

Working Hours: 2:00 pm - 7:00 pm (daily)

Airport Name: Rio de Janeiro–Galeão International Airport

Customer inquiries handled by Lufthansa Rio de Janeiro Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Lufthansa Codeshare
  • Lufthansa Duty Free
  • Promotional Fares
  • Animals and Pets
  • Lufthansa Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Lufthansa Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Star Alliance Codeshare
  • Lufthansa Holidays
  • Miles & More

If you cannot find the answer from a local agent, please contact the Lufthansa Service Center in Germany as stated below.

Head Office (HQ) Tel Office Hours
Lufthansa Aviation Centre
60546 Terminal 1 Abflughalle A
Frankfurt, Germany		 +49 69 86 799 799 8:00 am to 10:00 pm daily



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