Lufthansa Tokyo Office

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Deutsche Lufthansa AG, commonly known as Lufthansa, is Germany’s flag carrier and the country’s largest airline.

As of early 2026, Lufthansa Group airlines operate through their hubs in Brussels, Frankfurt, Munich, Vienna, and Zurich, along with numerous direct connections, serving around 330 destinations in approximately 100 countries worldwide, including Japan.

Contact Lufthansa

Lufthansa offers scheduled flights between Tokyo and Frankfurt.

Lufthansa Tokyo Contact Information
Tokyo City Office Tel: 0570-089-000 (within Japan; service language: Japanese and English) Tel: +81-3-4333-7656 (from abroad; service language: Japanese and English) Working Hours: 9:00 am - 6:00 pm (daily) Haneda Airport Office International Flight Passenger Terminal 2-6-5 Haneda Airport, Ohta-ku Tokyo 144-0041 Japan Narita Airport Office Terminal 1, South Wing Narita International Airport Narita City, Chiba-ken Tokyo 282-0011 Japan Airport Name: Narita International Airport (Tokyo)

Lufthansa Tokyo Contact Information

Tokyo City Office

Tel: 0570-089-000 (within Japan; service language: Japanese and English)

Tel: +81-3-4333-7656 (from abroad; service language: Japanese and English)

Working Hours: 9:00 am - 6:00 pm (daily)

Haneda Airport Office

International Flight Passenger Terminal
2-6-5 Haneda Airport, Ohta-ku
Tokyo 144-0041
Japan

Narita Airport Office

Terminal 1, South Wing
Narita International Airport
Narita City, Chiba-ken
Tokyo 282-0011
Japan

Airport Name: Narita International Airport (Tokyo)

Customer inquiries handled by Lufthansa Tokyo Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Lufthansa Codeshare
Lufthansa Duty Free
Promotional Fares
Animals and Pets
Lufthansa Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Lufthansa Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Star Alliance Codeshare
Lufthansa Holidays
Miles & More

If you cannot find the answer from a local agent, please contact the Lufthansa Service Center in Germany as stated below.

Head Office (HQ)	Tel	Office Hours
Lufthansa Aviation Centre 60546 Terminal 1 Abflughalle A Frankfurt, Germany	+49 69 86 799 799	8:00 am to 10:00 pm daily

Lufthansa