Qantas Airways London Office

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Qantas Airways serves as Australia's flag carrier and holds the title of the country's largest airline by fleet size, international flights, and international destinations. As of August 2025, it ranks among Australia's leading international airlines, offering scheduled commercial flights to 35 international destinations worldwide, including United Kingdom.

Contact Qantas Airways

Qantas Airways offers scheduled flights between London and major cities in Australia.

London Office Contact Information
Tel: 0800 964 432 (within UK) / 0845 7 747 767 Office hours: 24 hours (daily) Baggage Services Tel: +44 844 375 4251 / +44 20 8976 9500 (Lost & Found) Airport Name: London Heathrow Airport Qantas Airways London Office Location Map

Note: Qantas Airways Baggage Services Office should only be contacted for inquiries regarding personal items left on board the aircraft or at the boarding gate.

Queries handled by Qantas Airways London Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
Qantas Club Enquiries
Corporate Reward Program
Economy Class Services
Animals and Pets

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Self Service Kiosk Check-in
Qantas Points
Visa on Arrival
Transit Information
Receipts and Refunds
Travel Insurance
QantasLink
Qantas Codeshare Partners

If you cannot find the answer from your local agent, please contact the 24-hour Qantas Airways Customer Service in Sydney as provided below:

Head Office (HQ)	Tel Number	Email
Qantas Airways 10 Bourke Road Mascot NSW 2020 Australia	13 13 13 (24x7, call from Australia only) +61 7 3815 8000 (call from overseas)	n/a

Qantas Airways