Singapore Airlines Colombo Office

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Singapore Airlines (SQ), Singapore's flag carrier and one of the major international airlines. As of March 2025, the airline, along with its subsidiary, operates flights to over 120 destinations worldwide, including Sri Lanka.

Contact Singapore Airlines

Singapore Airlines offers scheduled flights between Colombo and Singapore.

Singapore Airlines Colombo Contact Information
Sri Lanka Reservations & KrisFlyer Services Tel: +94 72 010 2971 (English: 24-hour daily service) Tel: +94 11 249 9699 (Sinhala: 0815-1700 hrs, Mondays to Fridays, excluding mercantile holidays) City Office Singapore Airlines Ground floor, Aitken Spence Towers II 315 Vauxhall Street, Colombo 2 Sri Lanka Operating Hours: 0815 - 1700 hrs, Mondays to Fridays, excluding mercantile holidays. Lost and Found Office Sri Lankan Airlines Baggage Services Counter Arrival Terminal Bandaranayake International Airport Katunayake Tel +94 1 9733 3366 Operating Hours : 24x7 Tel: +94 197332359 Operating Hours : 0815 - 1700 hrs, Mondays to Fridays, excluding mercantile holidays. Airport Name: Bandaranaike International Airport

Singapore Airlines Colombo Contact Information

Sri Lanka Reservations & KrisFlyer Services

Tel: +94 72 010 2971 (English: 24-hour daily service)

Tel: +94 11 249 9699 (Sinhala: 0815-1700 hrs, Mondays to Fridays, excluding mercantile holidays)

City Office

Singapore Airlines
Ground floor, Aitken Spence Towers II
315 Vauxhall Street, Colombo 2
Sri Lanka

Operating Hours: 0815 - 1700 hrs, Mondays to Fridays, excluding mercantile holidays.

Lost and Found Office

Sri Lankan Airlines Baggage Services Counter
Arrival Terminal
Bandaranayake International Airport
Katunayake

Tel +94 1 9733 3366

Operating Hours : 24x7

Tel: +94 197332359

Operating Hours : 0815 - 1700 hrs, Mondays to Fridays, excluding mercantile holidays.

Airport Name: Bandaranaike International Airport

Queries handled by Singapore Airlines Colombo Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Mobile App Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
In-Flight Duty Free Items
Airport Facilities
Delayed Flights
VIP Lounge Service
Corporate Reward Program
PPS Club
Animals and Pets

In-Flight Meals
Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
KrisFlyer Program
Visa on Arrival
Transit Information
Receipts and Refunds
SilverKris Lounge
KrisFlyer Gold Lounge
Codeshare Partners

If you cannot find the answer from a local agent, please contact Singapore Airlines' 24-hour Call Centre as shown below:

Head Office (HQ)	Tel	Open
Singapore Airlines 2 Orchard Turn #04-05 ION Orchard Singapore 238801 Singapore	+65 6223 8888	24x7

Singapore Airlines