Singapore Airlines Jakarta Office
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Singapore Airlines (SQ) is Singapore’s flag carrier and one of Asia’s major
international airlines. As of early 2026, the airline and its subsidiary
Scoot operate scheduled services to over
128 destinations worldwide, including
Indonesia.
Contact Singapore Airlines
Singapore Airlines offers scheduled flights between Jakarta and Singapore.
| Singapore Airlines Jakarta Contact Information |
|---|
Indonesia Reservation Tel: +62 21 3076 4197 / +62 21 2561 7913 Operating Hours: Monday - Friday: 0800 – 1800 hours Jakarta City Office Noble House 26th Floor Jl. Dr. lde Anak Gede Agung Kav. E4.2 No.2 Lingkar Mega Kuningan Jakarta 12950 Indonesia Operating Hours Monday - Friday: 9:00 am - 3:00 pm Weekend and Public Holiday: Closed * For any urgent matters, please call +65-6223 8888 (24 hours Contact Centre in Singapore). Airport Office Terminal 3 Soekarno-Hatta International Airport Cengkareng Indonesia Operating Hours: 3:00 am - 12:30 am daily. Note: For urgent ticketing matters for travel within the next 24 hours only, please go to Terminal 3, Level 2 Departures Island C (operating hours: daily 0300 – 1900 hours). Lost and Found Office Terminal 3, Arrival Soekarno-Hatta International Airport Cengkareng Indonesia Tel: +62812 1019 4400 (for regular call and WA message/text only) Email: sqll@ptjas.co.id Operating Hours: 8:00 am - 9:00 pm daily. Airport Name: Soekarno-Hatta International Airport (Jakarta) |
Customer inquiries handled by Singapore Airlines Jakarta Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Mobile App Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- In-Flight Duty Free Items
- Airport Facilities
- Delayed Flights
- VIP Lounge Service
- Corporate Reward Program
- PPS Club
- Animals and Pets
- In-Flight Meals
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- KrisFlyer Program
- Visa on Arrival
- Transit Information
- Receipts and Refunds
- SilverKris Lounge
- KrisFlyer Gold Lounge
- Codeshare Partners
If you cannot find the answer from a local agent, please contact Singapore Airlines' 24-hour Call Centre as shown below:
| Head Office (HQ) | Tel | Open |
|---|---|---|
|
Singapore Airlines 2 Orchard Turn #04-05 ION Orchard Singapore 238801 Singapore |
+65 6223 8888 | 24x7 |
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