Singapore Airlines Medan Office

AirlinesOffice.com  »  Major Airlines  »  Singapore Airlines Ticketing Offices  »  Medan Office

Singapore Airlines (SQ), Singapore's flag carrier and one of the major international airlines. As of March 2025, the airline, along with its subsidiary, operates flights to over 120 destinations worldwide, including Indonesia.

Singapore Airlines

Contact Singapore Airlines

Singapore Airlines offers scheduled flights between Medan and Singapore.

Singapore Airlines Medan Contact Information

Indonesia Reservation

Tel: +62 21 3076 4197 / +62 21 2561 7913

Operating Hours: Monday - Friday: 0800 – 1800 hours


Airport Office

Kuala Namu International Airport (Airside, no public access)
Deli Serdang

Operating Hours: 6:00 am - 9:00 pm daily.

Note: For urgent ticketing matters for travel within the next 24 hours only, please go to Level 2 Departure, Service Desk counter at Island C (Operating hours, during check-in counter open: SQ991 0615 - 0805 hours and SQ995 1735 - 1925 hours)

Lost and Found Office

Arrival Hall
Kuala Namu International Airport

Tel: +62 823 6750 9468 (WhatsApp access is available)

Email: lostfound.kno@ptjas.co.id

Operating Hours: 6:00 am - 9:00 pm daily.

Airport Name: Kuala Namu International Airport (Medan)

Queries handled by Singapore Airlines Medan Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Mobile App Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • In-Flight Duty Free Items
  • Airport Facilities
  • Delayed Flights
  • VIP Lounge Service
  • Corporate Reward Program
  • PPS Club
  • Animals and Pets
  • In-Flight Meals
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • KrisFlyer Program
  • Visa on Arrival
  • Transit Information
  • Receipts and Refunds
  • SilverKris Lounge
  • KrisFlyer Gold Lounge
  • Codeshare Partners

If you cannot find the answer from a local agent, please contact Singapore Airlines' 24-hour Call Centre as shown below:

Head Office (HQ) Tel Open
Singapore Airlines
2 Orchard Turn
#04-05 ION Orchard Singapore
238801 Singapore
+65 6223 8888 24x7


folder_open   Singapore Airlines