Turkish Airlines Astana Office
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Turkish Airlines Ticketing Offices » Astana Office
Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026,
the airline operates from its primary hub at
Istanbul Airport, offering an extensive network serving around 350
destinations in 131 countries worldwide, including
Kazakhstan.
Contact Turkish Airlines
Turkish Airlines offers scheduled flights between Astana and Istanbul.
| Turkish Airlines Astana Contact Information |
|---|
Astana Ticket Sales Office 5 Republic Avenue Astana 01000 Kazakhstan Tel: +7 7172 570 849 Fax: +7 7172 570 848 Call Center: +7 727 232 11 00 (24x7) Office Hours: 9:00 am - 6:00 pm (Mon - Fri) Closed on weekend and public holidays. Email: astana@thy.com Turkish Airlines Astana Airport Office Astana International Airport International Passenger Terminal 2nd floor Kazakhstan Office Hours: 12:00 am - 5:00 am (Tuesday, Thursday, Sunday) Tel: +7 7172 433 322 Call Center: +7 727 232 11 00 (24x7) Email: astana@turkishairlines.kz Turkish Airlines Astana Cargo Office (GSA) Eat Ltd Business Centre Rixos Astana Hotel Astana 050012 Kazakhstan Tel: +7 7172 388 8997 Fax: n/a Office Hours: 12:00 am - 5:00 am (Tuesday, Thursday, Sunday) Email: tsecargo@thy.com Airport Name: Nursultan Nazarbayev International Airport
Turkish Airlines Astana Office Location Map
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Customer inquiries handled by Turkish Airlines Astana Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Turkish Airlines Codeshare
- Turkish Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Turkish Airlines Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Turkish Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Corporate Club Programme
- Turkish Do&Co
- Turkish Miles&Smiles
If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:
| Head Office (HQ) | Tel | |
|---|---|---|
|
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey |
+90 850 333 0 849 | customer@thy.com |
folder_open Turkish Airlines