Turkish Airlines Cairo Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Egypt.

Contact Turkish Airlines

Turkish Airlines offers scheduled flights between Cairo and Istanbul.

Turkish Airlines Cairo Contact Information
Cairo Ticket Sales Office Plot No 15, First Sector The Southern 90 Street Fifth Settlement, New Cairo (Next to Downtown Mall) Cairo 11835 Egypt Tel: +20 228 124 491 Call Centers : 0800 000 9145 (From Landline , WE and Vodafone only) Email: cairosales@thy.com Office Hours: 9:00 am - 5:00 pm (Sun - Thu) / Ramadan month : 9:00 am - 3:00 pm Closed on Friday, Saturday and Public Holidays. Turkish Airlines Cairo Airport Office Terminal 3 Cairo International Airport Cairo, Egypt Working hours: 24 hours Tel: +20 226 966 760 Fax: n/a Email: caiops@thy.com Turkish Airlines Cargo Office EgyptAir Building, Room 110, 111, 112 Cairo International Airport Cargo Village, Egypt Office Hours: 9:00 am - 5:00 pm (Sun - Thu) / Ramadan month : 9:00 am - 3:00 pm Closed on Friday, Saturday and Public Holidays. Tel: +20 222 687 753 / 754 Fax: n/a Email: caicargo@thy.com Airport Name: Cairo International Airport Turkish Airlines Cairo Office Location Map

Turkish Airlines Cairo Contact Information

Cairo Ticket Sales Office

Plot No 15, First Sector
The Southern 90 Street
Fifth Settlement, New Cairo (Next to Downtown Mall)
Cairo 11835
Egypt

Tel: +20 228 124 491

Call Centers : 0800 000 9145 (From Landline , WE and Vodafone only)

Email: cairosales@thy.com

Office Hours: 9:00 am - 5:00 pm (Sun - Thu) / Ramadan month : 9:00 am - 3:00 pm

Closed on Friday, Saturday and Public Holidays.

Turkish Airlines Cairo Airport Office

Terminal 3
Cairo International Airport
Cairo, Egypt

Working hours: 24 hours

Tel: +20 226 966 760
Fax: n/a

Email: caiops@thy.com

Turkish Airlines Cargo Office

EgyptAir Building, Room 110, 111, 112
Cairo International Airport
Cargo Village, Egypt

Office Hours: 9:00 am - 5:00 pm (Sun - Thu) / Ramadan month : 9:00 am - 3:00 pm

Closed on Friday, Saturday and Public Holidays.

Tel: +20 222 687 753 / 754
Fax: n/a

Email: caicargo@thy.com

Airport Name: Cairo International Airport

Turkish Airlines Cairo Office Location Map

Customer inquiries handled by Turkish Airlines Cairo Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines