Turkish Airlines Cologne Office
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Turkish Airlines Ticketing Offices » Cologne Office
Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026,
the airline operates from its primary hub at
Istanbul Airport, offering an extensive network serving around 350
destinations in 131 countries worldwide, including Germany.
Contact Turkish Airlines
Turkish Airlines offers scheduled flights between Cologne and Istanbul.
| Turkish Airlines Cologne Contact Information |
|---|
Cologne Office Neue Weyerstrasse 6/D 50676 Cologne Germany Tel: +49 69 8679 9849 (Reservation/Ticketing) Email: agent.cgn@thy.com, corp.cgn@thy.com, group.cgn@thy.com Office Hours: 9:00 am - 6:00 pm (Mon - Fri) Closed on Weekend and Public Holidays. Turkish Airlines Cologne Airport Office Flughafen Köln/Bonn, Terminal 2 51147 Koln Germany Working hours: open only by the flight operation time Tel: +49 69 8679 9849 (Reservation/Ticketing) Fax: n/a Email: sales.cgn@thy.com Turkish Airlines Cargo Office Room 1307-1308 DUS Air Cargo Center 40474 Düsseldorf Flughafen Germany Tel: +49 211 984 38930 / +49 211 984 31094 Fax: n/a Email: cgncargo@thy.com Office Hours: 9:00 am - 6:00 pm (Mon - Fri) Closed on Weekend and Public Holidays. Airport Name: Cologne Bonn Airport
Turkish Airlines Cologne Office Location Map
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Customer inquiries handled by Turkish Airlines Cologne Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Turkish Airlines Codeshare
- Turkish Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Turkish Airlines Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Turkish Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Corporate Club Programme
- Turkish Do&Co
- Turkish Miles&Smiles
If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:
| Head Office (HQ) | Tel | |
|---|---|---|
|
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey |
+90 850 333 0 849 | customer@thy.com |
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