Turkish Airlines Colombo Office
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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026,
the airline operates from its primary hub at
Istanbul Airport, offering an extensive network serving around 350
destinations in 131 countries worldwide, including Sri Lanka.
Contact Turkish Airlines
Turkish Airlines offers scheduled flights between Colombo and Istanbul.
| Turkish Airlines Colombo Contact Information |
|---|
Colombo City Office Level 33, West Tower World Trade Center Colombo 01, Sri Lanka Tel: +94 11 590 0500 / 0555 Email: cmbsales@thy.com Office Hours Monday - Friday : 9:00 am - 5:00 pm Closed on Weekend and Public Holidays. Turkish Airlines Colombo Airport Office BIA Departure Terminal No:75-76 Katanayeke Colombo, Sri Lanka Working hours: 2:00 am - 10:00 am (daily) Tel: +94 11 590 0500 / +94 11 225 1233 Email: cmbops@thy.com Turkish Airlines Cargo Office General Cargo Agency - Leisure Cargo Lanka No. 1/1 Thimbirigasyaya Colombo 05, Sri Lanka Tel: +94 11 2055693 Email: cmbcargo@thy.com Office Hours: 9:00 am - 5:00 pm (Mon - Fri) Closed on Weekend and Public Holidays. Airport Name: Bandaranaike International Airport
Turkish Airlines Colombo Office Location Map
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Customer inquiries handled by Turkish Airlines Colombo Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Turkish Airlines Codeshare
- Turkish Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Turkish Airlines Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Turkish Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Corporate Club Programme
- Turkish Do&Co
- Turkish Miles&Smiles
If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:
| Head Office (HQ) | Tel | |
|---|---|---|
|
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey |
+90 850 333 0 849 | customer@thy.com |
folder_open Turkish Airlines