Turkish Airlines Douala Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Cameroon.

Contact Turkish Airlines

Turkish Airlines offers scheduled flights between Douala and Istanbul.

Turkish Airlines Douala Contact Information
Douala Ticket Sales Office Boulevard De La Liberte Akwa B.P: 55 Douala Cameroon Tel: +237 682 362 981 Email: dlasales@thy.com / dlaops@thy.com Office Hours: 9:00 am - 5:00 pm (Mon - Fri) / 9:00 am - 12:00 pm (Saturday) Closed on Sunday and Public Holidays. Airport Office Douala International Airport Tel: +237 679 74 6010 Turkish Airlines Douala Cargo Office (GSA) General Cargo Agency-DHL Rue Derriere la CSPH, Carrefour Warda Yaounde Tel: +237 650 59 09 24 Fax: n/a Email: dlacargo@thy.com Airport Name: Douala International Airport Turkish Airlines Douala Office Location Map

Turkish Airlines Douala Contact Information

Douala Ticket Sales Office

Boulevard De La Liberte
Akwa B.P: 55
Douala
Cameroon

Tel: +237 682 362 981

Email: dlasales@thy.com / dlaops@thy.com

Office Hours: 9:00 am - 5:00 pm (Mon - Fri) / 9:00 am - 12:00 pm (Saturday)

Closed on Sunday and Public Holidays.

Airport Office

Douala International Airport

Tel: +237 679 74 6010

Turkish Airlines Douala Cargo Office (GSA)

General Cargo Agency-DHL
Rue Derriere la CSPH, Carrefour Warda
Yaounde

Tel: +237 650 59 09 24
Fax: n/a

Email: dlacargo@thy.com

Airport Name: Douala International Airport

Turkish Airlines Douala Office Location Map

Customer inquiries handled by Turkish Airlines Douala Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines