Turkish Airlines Düsseldorf Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Germany.

Contact Turkish Airlines

Turkish Airlines offers scheduled flights between Düsseldorf and Istanbul.

Turkish Airlines Düsseldorf Contact Information
Düsseldorf City Office Graf-Adolf-Platz 1-2 40213 Düsseldorf Germany Tel: +49 211 385 4260 / Call Centre: +49 69 8679 9849 Fax: n/a Email: marketing.dus@thy.com Office Hours: 8:00 am - 4:30 pm (Mon - Fri) Closed on Weekend and Public Holidays. Tickets are available from the airport sales office. Turkish Airlines Düsseldorf Airport Office Dusseldorf International Airport Flughafenstr. 120 Terminal C 40474 Düsseldorf Germany Tel: +49 211 421 3388 / 6648 / Call Center: +49 69 8679 9849 Fax: +49 211 479 1970 Email: airport.dus@turkishairlines.de / cargo.dus@turkishairlines.de Working hours: 5:30 am - 6:00 pm (daily) Turkish Airlines Cargo Office Frachtstrasse 26 40474 Dusseldorf Germany Tel: +49 211 210 9770 / +49 176 111 7474 / +49 211 4216 7354 Fax: n/a Email: duscargo@thy.com Working hours: n/a Airport Name: Dusseldorf International Airport Turkish Airlines Düsseldorf Office Location Map

Turkish Airlines Düsseldorf Contact Information

Düsseldorf City Office

Graf-Adolf-Platz 1-2
40213 Düsseldorf
Germany

Tel: +49 211 385 4260 / Call Centre: +49 69 8679 9849
Fax: n/a

Email: marketing.dus@thy.com

Office Hours: 8:00 am - 4:30 pm (Mon - Fri)

Closed on Weekend and Public Holidays.

Tickets are available from the airport sales office.

Turkish Airlines Düsseldorf Airport Office

Dusseldorf International Airport
Flughafenstr. 120 Terminal C
40474 Düsseldorf
Germany

Tel: +49 211 421 3388 / 6648 / Call Center: +49 69 8679 9849
Fax: +49 211 479 1970

Email: airport.dus@turkishairlines.de / cargo.dus@turkishairlines.de

Working hours: 5:30 am - 6:00 pm (daily)

Turkish Airlines Cargo Office

Frachtstrasse 26
40474 Dusseldorf
Germany

Tel: +49 211 210 9770 / +49 176 111 7474 / +49 211 4216 7354
Fax: n/a

Email: duscargo@thy.com

Working hours: n/a

Airport Name: Dusseldorf International Airport

Turkish Airlines Düsseldorf Office Location Map

Customer inquiries handled by Turkish Airlines Düsseldorf Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines