Turkish Airlines Entebbe Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Uganda.

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Turkish Airlines offers scheduled flights between Entebbe and Istanbul.

Turkish Airlines Entebbe Contact Information

Entebbe Ticket Sales Office

Nyonyi Gardens
Plot 16, Ground Floor
Wampewo Avenue
Kololo, Kampala
Uganda

Tel: +256 41 425 3433 / 3436

Tel: +256 414 238 088 (7x24 Call Center, available in Turkish / English)

Email: ebbsales@thy.com

Working Hours

Monday - Friday : 9:00 am - 6:00 pm

Saturday : 9:00 am - 1:00 pm

Closed on Sunday and Public Holidays.


Turkish Airlines Entebbe Airport Office

Turkish Airlines Office
Passenger Terminal 2nd Floor
Entebbe International Airport
Entebbe, Uganda

Tel: +256 778 634 843

Tel: +256 414 238 088 (7x24 Call Center)

Email: ebbops@thy.com

Office Hours: 11:00 pm - 7:30 am (daily)

Cargo Office

Turkish Airlines Inc
Enhas Cargo Terminal Room No.70
PO Box 30993
Entebbe International Airport
Entebbe/Uganda

Tel: +256 754 995 995

Working Hours

Monday - Friday : 9:00 am - 5:00 pm

Saturday : 9:00 am - 1:00 pm

Sunday: Closed

Airport Name: Entebbe International Airport


Turkish Airlines Entebbe Office Location Map


Customer inquiries handled by Turkish Airlines Entebbe Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Turkish Airlines Codeshare
  • Turkish Airlines Duty Free
  • Promotional Fares
  • Animals and Pets
  • Turkish Airlines Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Turkish Airlines Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Corporate Club Programme
  • Turkish Do&Co
  • Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ) Tel Email
Turkish Airlines
Turkish Airlines General Management Building
Ataturk Airport
34149 Yesilkoy, Istanbul
Turkey
+90 850 333 0 849 customer@thy.com


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