Turkish Airlines Frankfurt Office
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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026,
the airline operates from its primary hub at
Istanbul Airport, offering an extensive network serving around 350
destinations in 131 countries worldwide, including Germany.
Contact Turkish Airlines
Turkish Airlines offers scheduled flights between Frankfurt and Istanbul.
| Turkish Airlines Frankfurt Contact Information |
|---|
Frankfurt Office Hamburger Allee 2-4 60486 Frankfurt am Main Germany Tel: +49 69 8679 9849 Fax: n/a Email: sales.fra@thy.com Office Hours: 9:00 am - 6:00 pm (Mon - Fri) Closed on Weekend and Public Holidays. Turkish Airlines Frankfurt Airport Office Terminal 1/B Postfach 55 60549 Frankfurt Working hours: 9:00 am - 6:00 pm (daily) Tel: +49 69 8679 9849 Email: sales.fra@thy.com / customer.fra@thy.com Turkish Airlines Cargo Office Cargo City Süd Geb. 579C, Etage 3 60549 Frankfurt a. Main Germany Tel: +49 69 6953 68888 Fax: +49 69 6953 68844 Email: fracargomg@thy.com Office Hours: 8:30 am - 5:30 pm (Mon - Fri) Closed on Weekend and Public Holidays. Airport Name: Frankfurt Airport
Turkish Airlines Frankfurt Office Location Map
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Customer inquiries handled by Turkish Airlines Frankfurt Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Turkish Airlines Codeshare
- Turkish Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Turkish Airlines Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Turkish Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Corporate Club Programme
- Turkish Do&Co
- Turkish Miles&Smiles
If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:
| Head Office (HQ) | Tel | |
|---|---|---|
|
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey |
+90 850 333 0 849 | customer@thy.com |
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