Turkish Airlines Johannesburg Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including South Africa.

Contact Turkish Airlines

Turkish Airlines offers scheduled flights between Johannesburg and Istanbul.

Turkish Airlines Johannesburg Contact Information
Johannesburg City Office 54 Melrose Boulevard 4th Floor, Melrose Arch Johannesburg, South Africa Tel: +27 10 020 3500 Call Center Tel: +27 0860 666 828 Email: jnbreservations@thy.com / jnbops@thy.com / jnbbag@thy.com / customer.za@thy.com Working Hours Monday - Friday : 8:30 am - 5:30 pm Closed on Weekend and Public Holiday. Airport Office Terminal A , 1st Floor Opposite Of Counter Number 100 OR Tambo International Airport Johannesburg, South Africa Tel: +27 10 020 3501 Email: jnbreservations@thy.com (Reservation and Ticketing issues) Working hours: Services are available at flight check-in times. Cargo Office Foreign Cargo Terminal Warehouse 17 Kempton Park 1620 Johannesburg, South Africa Tel: +27 11 390 1184 Email: jnbcargo@thy.com Working Hours Monday - Friday : 8:00 am - 5:00 pm Closed on Weekend and Public Holiday. Airport Name: O R Tambo International Airport Turkish Airlines Johannesburg Office Location Map

Turkish Airlines Johannesburg Contact Information

Johannesburg City Office

54 Melrose Boulevard
4th Floor, Melrose Arch
Johannesburg, South Africa

Tel: +27 10 020 3500

Call Center Tel: +27 0860 666 828

Email: jnbreservations@thy.com / jnbops@thy.com / jnbbag@thy.com / customer.za@thy.com

Working Hours

Monday - Friday : 8:30 am - 5:30 pm

Closed on Weekend and Public Holiday.

Airport Office

Terminal A , 1st Floor Opposite Of Counter Number 100
OR Tambo International Airport
Johannesburg, South Africa

Tel: +27 10 020 3501

Email: jnbreservations@thy.com (Reservation and Ticketing issues)

Working hours: Services are available at flight check-in times.

Cargo Office

Foreign Cargo Terminal Warehouse 17
Kempton Park 1620
Johannesburg, South Africa

Tel: +27 11 390 1184

Email: jnbcargo@thy.com

Working Hours

Monday - Friday : 8:00 am - 5:00 pm

Closed on Weekend and Public Holiday.

Airport Name: O R Tambo International Airport

Turkish Airlines Johannesburg Office Location Map

Customer inquiries handled by Turkish Airlines Johannesburg Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines