Turkish Airlines Madrid Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Spain.

Contact Turkish Airlines

Turkish Airlines offers scheduled flights between Madrid and Istanbul.

Turkish Airlines Madrid Contact Information
Madrid Airport Sales Office Adolfo Suarez Madrid-Barajas Airport T1 Avda. de la Hispanidad S/N 28042 Madrid Spain Working hours: The sales office and check-in counters are opening three hours before the flight. Tel: +34 913010807 / + 34 913754189 (Call Center, 7/24) Email: madsales@thy.com Cargo Office Centro de Carga Aerea 1B2 WFS 28042 Madrid, Spain Tel: +34 913 010 251 Email: madcargo@thy.com Office Hours: 9:00 am - 6:00 pm Airport Name: Aeropuerto de Barajas (Madrid) Turkish Airlines Madrid Office Location Map

Turkish Airlines Madrid Contact Information

Madrid Airport Sales Office

Adolfo Suarez Madrid-Barajas Airport T1
Avda. de la Hispanidad S/N
28042 Madrid
Spain

Working hours: The sales office and check-in counters are opening three hours before the flight.

Tel: +34 913010807 / + 34 913754189 (Call Center, 7/24)

Email: madsales@thy.com

Cargo Office

Centro de Carga Aerea
1B2 WFS 28042
Madrid, Spain

Tel: +34 913 010 251

Email: madcargo@thy.com

Office Hours: 9:00 am - 6:00 pm

Airport Name: Aeropuerto de Barajas (Madrid)

Turkish Airlines Madrid Office Location Map

Customer inquiries handled by Turkish Airlines Madrid Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines