Turkish Airlines Medina Office
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Turkish Airlines Ticketing Offices » Medina Office
Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026,
the airline operates from its primary hub at
Istanbul Airport, offering an extensive network serving around 350
destinations in 131 countries worldwide, including Saudi Arabia.
Contact Turkish Airlines
Turkish Airlines offers scheduled flights between Medina and Istanbul.
| Turkish Airlines Medina Contact Information |
|---|
Medina Ticket Sales Office Abubakur Al-Seddiq Street (Sultanah) Near Islamic University Goth Plaza P.O. Box: 3880 Medina Saudi Arabia Tel: +966 14 842 7865 / +966 14 845 4475 Fax: +966 14 845 3121 Call Center: 800 811 0478 Email: medsales@thy.com / medmarketing@thy.com Office Hours: 9:00 am - 5:00 pm (Sunday - Thursday) Closed on Friday and Public Holidays. Turkish Airlines Medina Airport Office Prince Mohammed Bin Abdulaziz International Airport Medina, Saudi Arabia Working hours: 10:00 am - 6:00 pm / 10:00 pm - 6:00 am (daily) Tel: +966 14 842 7865 Fax: +966 14 842 7865 Email: medops@thy.com Cargo Office Prince Abdulmajeed Street Almasra District P.O. Box: 6210 Medina, Saudi Arabia Tel: +966 56 885 5020 Fax: +966 14 815 2723 Email: aaljohani@thy.com / ssahib@thy.com / info@cargocitysa.com Working Hours Saturday - Thursday : 9:00 pm - 12:00 pm / 4:00 pm - 10:00 pm Closed on Fridays Airport Name: Prince Mohammed Bin Abdulaziz International Airport (Medina)
Turkish Airlines Medina Office Location Map
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Customer inquiries handled by Turkish Airlines Medina Office including:
- Flight Ticket Booking
- Flight Ticket Cancellation
- Flight Ticket Rescheduling
- Web / Online Check-in
- Airport Counter Check-in
- Self Service Kiosk Check-in
- Unaccompanied Minor
- Baggage Allowance
- Duty Free Allowance
- Flight Information
- Airport Lounges
- Visa Information
- In-Flight Meals
- Missing Luggage
- Immigration Services
- In-Flight Wifi
- Airport Wifi
- In-Flight Entertainment
- Airport Facilities
- Delayed Flights
- Turkish Airlines Codeshare
- Turkish Airlines Duty Free
- Promotional Fares
- Animals and Pets
- Turkish Airlines Lounges
- Concierge Services
- Airport Transfers
- Sports Equipment
- Airport Transportation
- Seats Enquiries and Selection
- Turkish Airlines Mobile App
- Visa on Arrival
- Transit Information
- In-Flight Duty Free
- Receipts and Refunds
- Travel Insurance
- Corporate Club Programme
- Turkish Do&Co
- Turkish Miles&Smiles
If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:
| Head Office (HQ) | Tel | |
|---|---|---|
|
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey |
+90 850 333 0 849 | customer@thy.com |
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