Turkish Airlines Mombasa Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Kenya.

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Turkish Airlines offers scheduled flights between Mombasa and Istanbul.

Turkish Airlines Mombasa Contact Information
Mombasa Ticket Sales Office Nyali Centre Office Building 2nd Floor Nyali P.O. Box: 93951-80115 Mombasa, Kenya Tel: +254 41 447 0008 Fax: n/a Call Center : 203893656 Office Hours: 9:00 am - 5:00 pm (Mon - Fri) Closed on weekend and public holidays. Email: mbasales@thy.com Turkish Airlines Mombasa Airport Office Moi International Airport Mombasa, Kenya Call Center : 203893656 Working hours: Services are available at flight times (01:30 - 05:30). Email: mbaops@thy.com Airport Name: Moi International Airport (Mombasa) Turkish Airlines Mombasa Office Location Map

Turkish Airlines Mombasa Contact Information

Mombasa Ticket Sales Office

Nyali Centre Office Building
2nd Floor Nyali P.O. Box: 93951-80115
Mombasa, Kenya

Tel: +254 41 447 0008
Fax: n/a

Call Center : 203893656

Office Hours: 9:00 am - 5:00 pm (Mon - Fri)

Closed on weekend and public holidays.

Email: mbasales@thy.com

Turkish Airlines Mombasa Airport Office

Moi International Airport
Mombasa, Kenya

Call Center : 203893656

Working hours: Services are available at flight times (01:30 - 05:30).

Email: mbaops@thy.com

Airport Name: Moi International Airport (Mombasa)

Turkish Airlines Mombasa Office Location Map

Customer inquiries handled by Turkish Airlines Mombasa Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines