Turkish Airlines Nur-Sultan Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Kazakhstan.

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Turkish Airlines offers scheduled flights between Nur-Sultan and Istanbul.

Turkish Airlines Nur-Sultan Contact Information
Turkish Airlines Nur-Sultan Airport Office Terminal 1 Nursultan Nazarbayev International Airport Nur-Sultan, Kazakhstan Tel: +7 7172 4333 22 Call Center: +7 727 349 3336 (24x7) Email: astana@thy.com Office Hours: 10:00 am - 5:00 am (Monday - Friday) Closed on Weekend and Public Holidays. Airport Name: Nur-Sultan International Airport Turkish Airlines Nur-Sultan Office Location Map

Customer inquiries handled by Turkish Airlines Nur-Sultan Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines