Turkish Airlines Sarajevo Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Bosnia and Herzegovina.

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Turkish Airlines offers scheduled flights between Sarajevo and Istanbul.

Turkish Airlines Sarajevo Contact Information

Sarajevo Ticket Sales Office

Branilaca Sarajeva 3/I
Sarajevo 71000
Bosnia and Herzegovina

Tel: +387 33 565 752 / 753 / 754 /7 55
Fax: +387 33 565 751

Email: sarajevosales@thy.com

Office Hours: 9:00 am - 5:00 pm (Mon - Fri)

Closed on Weekend and Public Holidays.


Turkish Airlines Sarajevo Airport Office

71210 Sarajevo Kurta Schorka 36
Bosnia and Herzegovina

Tel:  +387 33 465 731

Email: sjjops@thy.com ; sarajevosales@thy.com

Working Hours

Monday : 15:00 -21:00

Tuesday / Wednesday : 07:00 - 13:00

Thursday : 13:00 -21 :00

Friday : 07:00 – 15:00

Saturday & Sunday sales office is open 02 hours before scheduled departure time


Cargo Office


General Cargo Agency Navigator D.O.O
Kurta Schorka 36 71 210 Sarajevo

Tel: +387 33 802 509 / +387 62 722 984
Fax: -

Email: ksuljovic@cargo-agent.com

Working hours: 8:00 am - 4:00 pm (Monday - Friday)

Airport Name: Sarajevo International Airport


Turkish Airlines Sarajevo Office Location Map


Customer inquiries handled by Turkish Airlines Sarajevo Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Turkish Airlines Codeshare
  • Turkish Airlines Duty Free
  • Promotional Fares
  • Animals and Pets
  • Turkish Airlines Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Turkish Airlines Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Corporate Club Programme
  • Turkish Do&Co
  • Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ) Tel Email
Turkish Airlines
Turkish Airlines General Management Building
Ataturk Airport
34149 Yesilkoy, Istanbul
Turkey
+90 850 333 0 849 customer@thy.com


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