Turkish Airlines Sydney Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Australia.

Contact Turkish Airlines

Turkish Airlines offers scheduled flights between Sydney and Istanbul.

Turkish Airlines Sydney Contact Information
Sydney Ticket Sales Office Suite 33.01, Level 33 1 O'Connell Street Sydney NSW 2000 Australia Tel: +61 1800 750 849 Email: sydinfo@thy.com Office Hours: 9:00 am - 5:00 pm (Mon - Fri) Turkish Airlines Sydney Cargo Office (General Cargo Agency) MCH Holding Australia Pty Ltd Suite: 6, 7, 9 Mallett Road Tullamarine VIC 3043 Australia Working hours: N/A Tel: +61 03 8318 51 00 / Call Center: +61 1 800750849 Fax: n/a Email: sydcargo@thy.com Airport Name: Sydney Airport Turkish Airlines Sydney Office Location Map

Turkish Airlines Sydney Contact Information

Sydney Ticket Sales Office

Suite 33.01, Level 33
1 O'Connell Street
Sydney NSW 2000
Australia

Tel: +61 1800 750 849

Email: sydinfo@thy.com

Office Hours: 9:00 am - 5:00 pm (Mon - Fri)

Turkish Airlines Sydney Cargo Office (General Cargo Agency)

MCH Holding Australia Pty Ltd
Suite: 6, 7, 9
Mallett Road
Tullamarine VIC 3043
Australia

Working hours: N/A

Tel: +61 03 8318 51 00 / Call Center: +61 1 800750849
Fax: n/a

Email: sydcargo@thy.com

Airport Name: Sydney Airport

Turkish Airlines Sydney Office Location Map

Customer inquiries handled by Turkish Airlines Sydney Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Turkish Airlines Codeshare
Turkish Airlines Duty Free
Promotional Fares
Animals and Pets
Turkish Airlines Lounges
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Turkish Airlines Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Corporate Club Programme
Turkish Do&Co
Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ)	Tel	Email
Turkish Airlines Turkish Airlines General Management Building Ataturk Airport 34149 Yesilkoy, Istanbul Turkey	+90 850 333 0 849	customer@thy.com

Turkish Airlines