Turkish Airlines Zagreb Office

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Turkey’s national flag carrier, is headquartered in Istanbul. As of early 2026, the airline operates from its primary hub at Istanbul Airport, offering an extensive network serving around 350 destinations in 131 countries worldwide, including Croatia.

Turkish Airlines

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Turkish Airlines offers scheduled flights between Zagreb and Istanbul.

Turkish Airlines Zagreb Contact Information

Turkish Airlines Zagreb City Office

Slavonska avenija 6, 5th floor
10000 Zagreb
Croatia

Tel: +385 1 4921 854 / +385 20 773 960

Call Center: +385 1 777 6570

Email: zagsales@thy.com

Working hours: 9:00 am - 5:00 pm (Mon - Fri)

Turkish Airlines Zagreb Airport Office


Zagreb, Ul. Rudolfa Fizira 21
10410 Velika Gorica
Zagreb, Croatia

Tel: +385 1 6265 158
Fax: +385 1 4562 008

Email: zagstation@thy.com

Working hours: 6:00 am - 11:00 am / 4:00 pm - 9:00 pm (daily)


Turkish Airlines Cargo Office (GSA)

Jadranska 10
10000 Zagreb
Croatia

Office Hours: 9:00 am - 5:00 pm (Mon - Fri)

Closed on Weekend and Public Holidays.

Tel: +385 1 5618 405
Fax: +385 1 5606 174

Email: sasa.visnic@cargo-consolidators.com

Airport Name: Zagreb Franjo Tuđman Airport


Turkish Airlines Zagreb Office Location Map


Customer inquiries handled by Turkish Airlines Zagreb Office including:

  • Flight Ticket Booking
  • Flight Ticket Cancellation
  • Flight Ticket Rescheduling
  • Web / Online Check-in
  • Airport Counter Check-in
  • Self Service Kiosk Check-in
  • Unaccompanied Minor
  • Baggage Allowance
  • Duty Free Allowance
  • Flight Information
  • Airport Lounges
  • Visa Information
  • In-Flight Meals
  • Missing Luggage
  • Immigration Services
  • In-Flight Wifi
  • Airport Wifi
  • In-Flight Entertainment
  • Airport Facilities
  • Delayed Flights
  • Turkish Airlines Codeshare
  • Turkish Airlines Duty Free
  • Promotional Fares
  • Animals and Pets
  • Turkish Airlines Lounges
  • Concierge Services
  • Airport Transfers
  • Sports Equipment
  • Airport Transportation
  • Seats Enquiries and Selection
  • Turkish Airlines Mobile App
  • Visa on Arrival
  • Transit Information
  • In-Flight Duty Free
  • Receipts and Refunds
  • Travel Insurance
  • Corporate Club Programme
  • Turkish Do&Co
  • Turkish Miles&Smiles

If you're unable to find the answer from a local agent, please contact Turkish Airlines 24-hour Booking and Customer Services in Turkey as outlined below:

Head Office (HQ) Tel Email
Turkish Airlines
Turkish Airlines General Management Building
Ataturk Airport
34149 Yesilkoy, Istanbul
Turkey
+90 850 333 0 849 customer@thy.com


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