Korean Air Tokyo Office

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Korean Air stands as the largest airline and flag carrier of South Korea. As of March 2025, the airline operates scheduled passenger and cargo services to more than 126 cities across 44 countries worldwide, including Japan.

Contact Korean Air

Korean Air offers scheduled flights between Tokyo and Seoul.

Korean Air Tokyo Contact Information
Tokyo Office Tokyo KAL Bldg 3-4-15, Shiba, Minato-ku Tokyo 105-0014 Japan Ticketing Service Unavailable Remarks: Please contact Reservation Center number stated below for reservations, ticketing, and other inquiries. Office Hours: 9:00 am - 5:00 pm (Monday - Friday) Closed on Weekend and Public Holidays Japan Reservation Center Tel: 0088 21 2001 / +81 6 6264 3311 Open hours: 9:00 am - 7:00 pm daily Narita Airport Office Terminal 1, North Wing, 6th floor Narita International Airport Tokyo, Japan Tel: +81 476 32 7561 Open hours: 12:30 ~ 14:15 (Sun, Tue, Wed, Thu, Fri, Sat) / 14:30 ~ 16:20 (Mon) Check-in Counter: Terminal 1, North Wing, 4th floor 2nd floor, Terminal 3 (located in security area) Haneda Airport Haneda International Airport Tokyo, Japan Check-in Counter: J Counters, 3rd floor, Terminal 3 Open hours: 11:00 ~ 16:00 (Sun, Tue, Wed, Thu, Fri, Sat) Airport Name: Narita International Airport / Haneda International Airport

Korean Air Tokyo Contact Information

Tokyo Office

Tokyo KAL Bldg
3-4-15, Shiba, Minato-ku
Tokyo 105-0014
Japan

Ticketing Service Unavailable

Remarks: Please contact Reservation Center number stated below for reservations, ticketing, and other inquiries.

Office Hours: 9:00 am - 5:00 pm (Monday - Friday)

Closed on Weekend and Public Holidays

Japan Reservation Center

Tel: 0088 21 2001 / +81 6 6264 3311

Open hours: 9:00 am - 7:00 pm daily

Narita Airport Office

Terminal 1, North Wing, 6th floor
Narita International Airport
Tokyo, Japan

Tel: +81 476 32 7561

Open hours: 12:30 ~ 14:15 (Sun, Tue, Wed, Thu, Fri, Sat) / 14:30 ~ 16:20 (Mon)

Check-in Counter: Terminal 1, North Wing, 4th floor

2nd floor, Terminal 3 (located in security area)

Haneda Airport

Haneda International Airport
Tokyo, Japan

Check-in Counter: J Counters, 3rd floor, Terminal 3

Open hours: 11:00 ~ 16:00 (Sun, Tue, Wed, Thu, Fri, Sat)

Airport Name: Narita International Airport / Haneda International Airport

Queries handled by Korean Air Tokyo Office including:

Flight Ticket Booking
Flight Ticket Cancellation
Flight Ticket Rescheduling
Web / Online Check-in
Airport Counter Check-in
Self Service Kiosk Check-in
Unaccompanied Minor
Baggage Allowance
Duty Free Allowance
Flight Information
Airport Lounges
Visa Information
In-Flight Meals

Missing Luggage
Immigration Services
In-Flight Wifi
Airport Wifi
In-Flight Entertainment
Airport Facilities
Delayed Flights
Korean Air Codeshare
Korean Air Duty Free
Promotional Fares
Animals and Pets
KAL Lounge
Concierge Services

Airport Transfers
Sports Equipment
Airport Transportation
Seats Enquiries and Selection
Korean Air Mobile App
Visa on Arrival
Transit Information
In-Flight Duty Free
Receipts and Refunds
Travel Insurance
Million Miler Club
Morning Calm Club
SKYPASS Club

If you cannot find the answer from your local agent, please contact Korean Air Customer Service in Seoul as indicated below.

Head Office (HQ)	Contact	Email
Korean Air 260, Haneul-gil Gangseo-gu Seoul, Republic of Korea	1588 2001 02 2656 2001 +82 2 2656 2001 (from overseas)	customersvc@koreanair.com

Korean Air